7 Step Guarantee of Excellence
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1. FAMILY VALUES
At Latch Build Wanaka, we’re a family-run business that understands the significance of your investment in both time and money. We focus on creating a respectful and patient atmosphere. Our team behaves well on-site, treating each project like our own home. You won't hear swearing or excessive loud noise; our crew acts professionally, keeps workspaces tidy, and maintains a calm environment. We also have a strict no-smoking policy to keep your space fresh. We follow the Latch Build 'Rules of the Game', which means you’ll always feel at ease with our team working in your home.
Latch Build Rules of the Game
At Latch Build Wanaka, we play by a set of rules to ensure every project is smooth, enjoyable, and results in a home that reflects your dreams.
No Smoking: We love fresh air—let’s keep it that way! Smoking is a no-go on site.
No Swearing: We keep the vibes positive. Professional language helps us maintain a respectful environment.
Keep Site Clean: A tidy site is a happy site! We clean up at the end of each day so you can focus on the exciting parts.
No Excessive Loud Noise: We’re all about good vibes, but we keep the volume at a respectful level.
No Shoes Inside Carpeted Areas: Let’s protect those beautiful carpets! Please leave your shoes at the door when stepping onto plush surfaces.
Treat Clients' Home as If It’s Your Own: We take pride in what we build, so we treat every home with the care and love it deserves.
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2. PERSONAL VISIT
Meet Cam! Director and builder at Latch Build. Cam will personally visit you on site to share in your excitement and alleviate any stress. Together, you’ll explore how we can bring your dream home to life. Cam will cover all the important details in a comprehensive discussion- covering things like timeframes, council consents, pricing, and project management. This is your chance to gain insights from a seasoned professional and gather inspiration for the home you've always wanted.
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3. ACCURATE COSTING
Enjoy absolute peace of mind with our comprehensive checklist, ensuring that all aspects of the build are considered and costed. This approach provides you with the most professional and accurate estimate for your project
As part of our quoting service, you will receive:
Detailed Timeframe of Build Schedule: A clear outline of each phase of your project, so you know exactly what to expect and when.
Potential Cost Saving Options: Explore various strategies to maximize your budget without compromising on quality, ensuring your dream home is within reach.
Presentation of Quote: Our quotes are presented in an easy-to-understand format, breaking down costs for each aspect of your build, so you're informed every step of the way.
Comprehensive Site Inspections: We conduct thorough inspections to assess your site's specific needs and challenges, ensuring that we tailor our approach for the best possible results.
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4. BUILD TO BUDGET
Worried about budget blowouts and nasty surprises? With a NZCB building contract, you’ll know exactly what your investment entails. You are welcome to make changes during the build, and rest assured that any alterations will be documented as variations to the contract and approved by you before being invoiced.
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5. PROJECT CONTROL
You’re in control! We maintain open lines of communication, ensuring you’re never in the dark. Cam is always available to discuss any feedback or concerns. A project management schedule is distributed to all involved—including you—so everyone knows the plan. You’ll receive frequent updates at every stage of the project, a weekly newsletter, and our 24-hour communication policy guarantees you a response to any questions within a day. With us, your building experience will be smooth, transparent, and full of excitement.
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6. RESPECT FOR CLIENTS
At Latch Build, we understand that our worksite is not just a construction zone—it's your home. We treat every residence with the same care and respect we would give our own, ensuring it remains tidy and organised throughout the building process. Your investment in your home is significant, and we take our responsibility to deliver on quality very seriously.
Our goal is to foster a long-term relationship with our clients, making the building experience as fun, exciting, and hassle-free as possible. We believe that every step of the journey should be enjoyable, not just the end result. That’s why we promise to leave your new home sparkling clean, ready for you to move in and start making memories.
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7. INFORMATION PACK
Upon the completion of your build, you’ll receive a comprehensive completion pack. This handy resource will contain essential information about the products and subcontractors involved in your project, along with all guarantees, producer statements, and council documentation pertaining to your home. With everything organised in one place, you won’t have to worry about tracking down information in the future. We’re here to support you long after the last nail is hammered!

Let’s build!
Interested in working together on your next project? Fill out some info and we will be in touch shortly with a no obligation consultation. We can't wait to hear from you!